Terms of Service

Effective Date: February 25, 2026

Welcome to MRN Workbench! MRN Workbench is a brand owned and operated by HappyTrout, LLC. These Terms of Service ("Terms") govern your use of MRN Workbench.com (the "Site") and all products, services, and educational software provided by HappyTrout, LLC ("we," "us," or "our"). By accessing or using our Site, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, making a purchase, or using any part of our Site, you agree to these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, please do not use our Site or services.

If you are under 18 years of age, you must have your parent or legal guardian's permission to use our Site and services. By using our Site, you represent that you have obtained such permission or are 18 years or older.

2. Description of Service

MRN Workbench provides:

• E-commerce Platform: Online shopping for fun products designed for children ages 3-8
• Educational Software: Interactive learning experiences and educational content
• User Accounts: Personalized accounts for tracking orders and educational progress
• Customer Support: Assistance with orders, products, and educational content

3. User Accounts and Registration

To access certain features of our Site, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

4. User Conduct and Prohibited Activities

When using our Site, you agree NOT to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights or proprietary rights of others
• Upload or transmit viruses, malware, or other harmful code
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with or disrupt the integrity or performance of the Site
• Use automated systems (bots, scrapers) to access the Site without permission
• Impersonate any person or entity or misrepresent your affiliation
• Harass, abuse, or harm other users
• Use the Site for any commercial purpose without our written consent
• Collect or store personal information about other users

5. Intellectual Property Rights

All content on the Site, including but not limited to text, graphics, logos, images, software, educational materials, and mascot characters (including Hayzul, Bo, Hap, and all friends), are the property of HappyTrout, LLC or its licensors and are protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any content from our Site without prior written consent, except for:

• Personal, non-commercial use
• Educational use in classroom settings with proper attribution
• Content you have purchased and downloaded for permitted use

6. Product Purchases and Orders

When you place an order through our Site, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason, including product availability, errors in pricing or product information, or suspected fraud.

All orders are subject to acceptance and availability. We will send you an email confirmation when your order is accepted. This confirmation constitutes our acceptance of your order and forms a binding contract.

7. Pricing and Payment

All prices are listed in U.S. Dollars (USD) and are subject to change without notice. We strive to display accurate pricing, but errors may occur. If we discover an error in the price of a product you have ordered, we will inform you and give you the option to confirm your order at the correct price or cancel.

Payment must be made at the time of purchase using one of our accepted payment methods. We use secure third-party payment processors (Stripe) to handle all payment transactions. We do not store your complete payment card information on our servers.

Applicable taxes and shipping fees will be calculated and displayed during checkout.

8. Shipping and Delivery

We ship to addresses within the United States. Shipping times and costs vary based on your location and selected shipping method. Estimated delivery dates are provided during checkout but are not guaranteed.

Risk of loss and title for physical products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.

For digital products and software, access will be provided immediately upon purchase confirmation via email or account dashboard.

9. Returns and Refunds

Physical Products: You may return unopened, unused products in their original packaging within 30 days of delivery for a full refund. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

Digital Products and Software: Due to the nature of digital products, all sales are final once access has been granted. Refunds may be issued at our discretion if there is a technical issue preventing access that we cannot resolve.

To initiate a return, please contact us at info@happy-trout.com with your order number and reason for return.

10. Educational Content and Software

Our educational software and content are provided "as is" for educational purposes. While we strive to ensure accuracy and quality, we make no guarantees about specific educational outcomes or results.

Software licenses are granted for personal, non-commercial use unless otherwise specified. You may not:

• Reverse engineer, decompile, or disassemble our software
• Remove copyright notices or proprietary markings
• Share account credentials or transfer licenses without permission
• Use the software in violation of applicable laws or regulations

11. Disclaimers and Warranties

THE SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that:

• The Site will be uninterrupted, secure, or error-free
• Defects will be corrected
• The Site or servers are free of viruses or harmful components
• Results from using the Site or products will meet your expectations

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HAPPYTROUT, LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use or inability to use the Site or services
• Any unauthorized access to or use of our servers or personal information
• Any interruption or cessation of transmission to or from the Site
• Any bugs, viruses, or similar issues transmitted by third parties
• Any errors or omissions in content or loss of content or data

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.

13. Indemnification

You agree to indemnify, defend, and hold harmless HappyTrout, LLC, its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site or services
• Your violation of these Terms
• Your violation of any rights of another party
• Any content you submit or transmit through the Site

14. Termination

We may terminate or suspend your account and access to the Site immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Site will immediately cease.

You may terminate your account at any time by contacting us at info@happy-trout.com. Upon termination, you will lose access to any purchased digital content unless otherwise specified in applicable law.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to its conflict of law provisions.

Any disputes arising out of or related to these Terms or the Site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction.

You agree to waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting a notice on the Site, updating the "Effective Date" at the top of this page, or sending an email notification to registered users.

Your continued use of the Site after changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Site.

17. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and HappyTrout, LLC regarding your use of the Site and supersede all prior agreements and understandings.

19. Contact Information

If you have questions, concerns, or requests regarding these Terms of Service, please contact us: